Ocoee Care Warranty Terms & Conditions
We get it! You want to make sure your new ride is covered if anything happens. With valid proof of purchase, Ocoee will provide original owners with warranty against the following defects in workmanship or materials.
Ocoee brand frames and forks are covered from any manufacturing defects for 6 years.
Carbon swing arms on full suspension mountain bike models.
Paint and decals.
Things like normal wear and tear are not covered. Any modification or improper installation of parts and components will void warranty.
ASTM Riding Condition Classifications
Every Ocoee has an intended level of use defined by the ASTM Riding Condition Classification Chart. Click here
to review the conditions.
Crash Replacement Program
Sometimes accidents happen. Hopefully your frame comes out unscathed but don't worry! We offer special pricing to get you back out riding as soon as you're ready. Send us a message at firstname.lastname@example.org to get started and we'll take care of the rest.
Filing a Warranty Claim
Click the button below to message us and begin the warranty claim process.
SUBMIT A CLAIM