Ocoee Care Warranty


WARRANTY INFO

We get it! You want to make sure your new ride is covered if anything happens. With valid proof of purchase, Ocoee will provide original owners with warranty against the following defects in workmanship or materials.

6 Years
Ocoee brand frames and forks are covered from any manufacturing defects for 6 years.
3 Years
Carbon swing arms on full suspension mountain bike models. 
1 Year
Paint and decals.
Not Covered
Things like normal wear and tear are not covered. Any modification or improper installation of parts and components will void warranty.  

ASTM RIDING CONDITIONS CLASSIFICATIONS

Every Ocoee has an intended level of use defined by the ASTM Riding Condition Classification Chart. Click here to review the conditions

CRASH REPLACEMENT PROGRAM

Sometimes accidents happen. Hopefully your frame comes out unscathed but don't worry! We offer special pricing to get you back out riding as soon as you're ready. Send us a message at info@ocoeebikes.com to get started and we'll take care of the rest. 

FILING A WARRANTY CLAIM

Click to button below to message us and begin the warranty claim process. 

SUBMIT A CLAIM

 

 

 

 

OCOEE EXCLUSIVE