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Return Policy


Bikes

Upon receipt of your new Ocoee bike, you'll have 30 days to initiate a return request in order for your purchase to be considered for refund. 

To start the return process – send our team a message at info@ocoeebikes.com.


Accessories & Gear

Accessories and gear that is brand new with original packaging and/or tags may be returned for a full refund (less shipping charges). 

To start the return process – send our team a message at info@ocoeebikes.com.

 

 

 

 

Size Guide

View our size charts below to see what size is best for you. After purchasing your new Ocoee, our product team will reach out to you to confirm your order and sizing information to be sure you have selected the optimum size.

If you're on the border of two sizes, the right size may depend on certain body measurements and your riding style. Feel free to contact us at any time regarding sizing questions - our product specialists are experienced with finding riders the right fit by cross-referencing your information with our fit database.  

If you're not transferring measurements from a similar bike, to get completely "dialed in" for maximum performance, we recommend you see a reputable professional bike fitter that can fit you to your new bike.

Boundary / Baseline Size Chart

 XS

5'1" - 5'4"

S

5'4" - 5'8"

M

5'7" - 5'10"

5'10" - 6'2"

XL

6'1" - 6'5"

 

Seclud Size Chart

 S

5'3" - 5'8"

M

5'7" - 5'11"

5'10" - 6'2"

 

* Sizing to be used as reference only

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